Calphalon no longer stands behind its products the way it once did. The “lifetime warranty” is misleading at best. The warranty portal is unreliable, repeatedly timing out and making it nearly impossible to submit a claim. Even when contacting customer service directly, the experience is frustrating and ultimately unhelpful.More concerning is the quality decline. The nonstick coating has a tendency to flake, which raises legitimate safety concerns. Cookware should not deteriorate this quickly, nor should it pose potential health risks when it does.This brand was once known for durability and reliability, but that is no longer the case. I would strongly recommend avoiding these products and choosing a company that actually stands behind its warranty and product quality.
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