I placed an order for Calphalon Knives. After I received, I immediately sent back because I did not care of the non stick feature. When I sent back I asked for a refund. This was in early March. After I returned, I recieved another email saying they were sending out another order of knives. I never ordered another set of knives as I asked for a refund (they sent the same knives from what I could tell). Unfortunately, I moved and never received the knives. It's now May 15th and I'm still waiting on a refund. I have spent a couple hours and about 6 phone calls with Calphalon to get a refund. I will never order from them again. Customer Service is horrible. Won't let you speak to a manager, says they will call you back, say it's in accounting and weeks later no refund!
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