Cambly insists on hiring native speakers however it pays below minimum wage for several of the countries that tutors come from. Its head office is in California however it no longer allows tutors from this state due to paying below minimum wage. When checking several other states and the United Kingdom the same can be seen. It is my understanding that Cambly has never increased its pay rate for tutors. The platform itself is constantly changing almost on a weekly basis. This causes complaints and confusion from both students and tutors alike. AI now monitors everything even giving statistics on how many different words a student uses in a lesson. As a tutor it makes you feel like big brother is constantly watching you. Finally I would like to mention the rating system. There are now two scores which are updated weekly. These have a huge effect on the number of Priority Hours you have access to and therefore your salary. Currently a score of less than 4.90 out of 5 will limit PH to mostly weekends only unless you book your PH 3 weeks in advance. You receive only the 2 scores with no feedback for improvement and no idea who has given you a bad rating. It is therefore impossible to make changes. I have previously contacted Support in the past. After 3 days I received a response that they can’t provide feedback and that I shouldn’t focus on the numbers.
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