I've found the service difficult to navigate, especially as a disabled customer. They provided no communication about the app, which I usually download without issues. However, I encountered problems and it seemed like they wanted to charge me for it. I still can't download the app. The customer service is disappointing. The reviews are mostly negative; do they even care? It appears they made a mess of the app launch and aren’t reaching out to assist customers.
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At Cambridge Water we deliver excellent water quality and secure and reliable water supplies supported by a first-rate customer experience to all customers and their communities.
