I reported a problem with the outside meter stop tap at a vacant property I oversee. I emailed the service team, and within ten minutes, I received a response confirming the issue was logged. The next morning, an engineer assessed the situation but couldn’t fix it; however, he reported it for further action. By that afternoon, a team arrived, replaced the meter and tap, and restored the area. I can't fault the service based on this experience.
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At Cambridge Water we deliver excellent water quality and secure and reliable water supplies supported by a first-rate customer experience to all customers and their communities.
