My direct debits stopped without warning. When I finally figured out how to create an account (my customer reference is 10 digits, not 8), I found they had a direct debit mandate set up but reset the amount to zero! I made a manual payment when I noticed this, yet my bill unexpectedly jumped from £33 to £60 without explanation.
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At Cambridge Water we deliver excellent water quality and secure and reliable water supplies supported by a first-rate customer experience to all customers and their communities.
