had a very frustrating experience with this takeaway. I waited over an hour for my order, and when I called the restaurant, I was told it would arrive in 5 minutes. Shortly after, I received a call from the delivery driver saying he was at my house—but he was actually at a completely different address 20 minutes away in the opposite direction.I called the restaurant multiple times for help, but the staff were unhelpful. After waiting another 20 minutes with no order, I called to cancel, and was told they would need to check with a manager—then the line was disconnected. I later called back and was told by Sean that he did not hang up and that a refund cannot be issued until tomorrow.It’s unclear why I had to continuously chase the restaurant to find out what was happening. Hopefully I will get my refund tomorrow. Terrible service from start to finish—misdelivered order, unhelpful staff, and repeated calls just to find out what was happening. Spoke to Sean, who was so rude and argumentative. Shocking service. I really hope I will get my almost 50 euro back tomorrow Absolutely terrible service.
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