If I could give it ZERO stars I would. I had 2 previous dogs go there years ago and they mistreated one of them. I had video of it, they apologized and said to give them a second chance and if it didn't work out, we would agree it wasn't the right fit. They went back in for day care and my one dog (the one they mistreated) was on time out every time I checked the camaras. My other one was always out playing. I must say that Ritter can be a handful, esp since he was only a few years old and he's a boxer. WE agreed we wouldn't have him go there but that my other dog was allowed. Recently, I signed up my new puppy, he was 9 months old at the time. They emailed me and this is the response I got.. "We appreciate your interest in Camp Bow Wow Elk Grove. Unfortunately, we are unable to accommodate your request. I have read notes on your account from your past visits with a previous dog and unfortunately at this time we think it would be best that you seek services elsewhere." Now, I had went in personally and talked to them prior to my reactivating my acct and was told that Ritter could not attend but Whiskey was still welcomed, Whiskey has since passed, and it was my NEW puppy that we were interested in having attend. That was the response I got! This is a place that says they understand and are trained in Dog behaviors, yet they were not willing to even evaluate a 9-month-old puppy!! Their loss because he is going elsewhere as well as Ritter (my so-called BAD dog) and they LOVE him! Just beware that if you call them out on their BAD behavior your dog and any future dogs will be banned. I Will say we travel across the states, and we never had any problems with other Camp Bow Wows.
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A premier dog daycare and overnight camp with web cams. Find locations and watch the dogs play.