So disappointed with their marketing and customer service. We always use the app when away to find sites. Early Sept 2024, kept getting pop up stating if we stay at sites now we qualify for free nights which have to be taken before 31st March 2025. Email would be sent in Oct conforming the number of free nights. Well we never received email so I chased, got a lovely email stating we had 7 free nights to book abd take before 31st March. I had yo renew passport in jan and was not sure the timescales so left booking until passport returned. After reviewing sites, I contacted CC as soon as passport renewed. I was advised there was a limit of 100,000 free nights available and had been used up. Ie hard luck. My upset, the app never gave any indication there was a limit on the number of booking nor did the email I received confirming 7 free nights. CC do not want to know or even offer a comprise. We booked in good faith and feel CC misadvertised this offer. Will certainly not use as much this year.Very disappointed.
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Camping-Car Park est le 1er réseau européen d’aires d’étape et de services pour camping-cars, vans et fourgons aménagés, accessible 24h/24, 365 jours par an.
Créé pour répondre aux besoins des voyageurs itinérants, CCP propose une alternative fiable et confortable entre nature, liberté et services essentiels (stationnement sécurisé, bornes de services, électricité, wifi selon les aires…). Plus de 600 aires en France et en Europe sont aujourd’hui accessibles avec une seule carte et notre App: le Pass Digital
Notre engagement : offrir des haltes pratiques, bien situées et à prix maîtrisé, tout en participant au développement touristique durable des territoires.
Chez CCP, nous croyons que chaque avis est une chance de progresser. Vos retours, qu’ils soient enthousiastes ou critiques, sont lus, analysés et pris en compte pour améliorer chaque jour l’expérience de nos voyageurs.See more
