We made the mistake to use the privilege pack to be able to enter an area. The machine wasn't working and we thought we could just reserve and enter. The area was empty and we were in front of the barrier. This was not a reservation but a bypass to be able to enter. We were not aware that privilege reservations are 12 to 12, our mistake. We left before 24h and were charged 5,5 for the "extra" time...except, there was no extra time since this was caused by their faulty machine. Customer service is rude and shows zero empathy, only blaming us for not calling them when we had a problem (we called in the past and they didn't speak english btw), instead of understanding we meant no harm, they choose to teach us a lesson. Very shortsighted if you ask me, I hope they enjoy the 5.5 as that's the last money they see from us. THIEVES!!!!!!!!!!!
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Camping-Car Park est le 1er réseau européen d’aires d’étape et de services pour camping-cars, vans et fourgons aménagés, accessible 24h/24, 365 jours par an.
Créé pour répondre aux besoins des voyageurs itinérants, CCP propose une alternative fiable et confortable entre nature, liberté et services essentiels (stationnement sécurisé, bornes de services, électricité, wifi selon les aires…). Plus de 600 aires en France et en Europe sont aujourd’hui accessibles avec une seule carte et notre App: le Pass Digital
Notre engagement : offrir des haltes pratiques, bien situées et à prix maîtrisé, tout en participant au développement touristique durable des territoires.
Chez CCP, nous croyons que chaque avis est une chance de progresser. Vos retours, qu’ils soient enthousiastes ou critiques, sont lus, analysés et pris en compte pour améliorer chaque jour l’expérience de nos voyageurs.See more
