The worst shop on Tenerife island. I have been waiting for a dishwasher (which was apparently in the store) for 1.5 months, nobody was keeping in touch about delays, only on the day of planned deliveries couriers called me a few times with the same text: that their car broke and they can’t deliver (how many times cars can break?), I needed to come personally to the store everytime (because no phone was working in the shop, no email available & only possibility is to talk with the boot, who pretends to be a human and is never able to help). I have never seen such a messy organization. Additionally, people working in the physical stores are not kind or helpful at all, even rude. I had multiple other problems with this shop. I highly recommend to try buying things elsewhere.When I was reporting a complaint in the physical store about not receiving my purchase, I met another person who claimed not to receive the purchase for 3 months. After reporting a problem - there was not even sorry, no compensation for my losses (workers being not able to proceed with renovation etc.), nothing..
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