canopyandstars.co.uk

2.5
2.5 Based on 77 reviews

We inspect and select the most inspiring places to stay in the great outdoors; treehouses, cabins, yurts and more. For those in search of a life more wild....

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Chris Kelly
BUYER BEWARE! Don't trust the reviews!

We stayed at Fallow Treehouse. Whilst it was overall good (comfy bed, good bedding, huge outdoor bath on balcony) we would not return. The four treehouses (currently) on site are not private at all. The access track was directly in front of our 2 large bedroom windows and balcony, and the bath balcony had curtains around it so you weren't seen by 2 of the other treehouses - completely spoiling the idea of bathing under the stars that we had so been looking forward to. Our treehouse had a number of cleanliness and inventory issues when we arrived which was unacceptable particularly during these Covid times. These issues were partially dealt with quite quickly and professionally by the owners. TBH, I'm not surprised that there were some issues as there are only 2 cleaners to service all 4 treehouses on each changeover day (11am till 3pm) which is only just one hour per treehouse (2 of the treehouses allow dogs). Things are bound to be missed, but at the prices charged, everything should be perfect.As requested by C&S following our stay, I did write a review, but noticed that it had not been uploaded to their website. When I asked why, this was their response"We do not publish 100% of the feedback we receive on the website. We are not an impartial listings site, like tripadvisor or booking.com and as such, we don’t rely on guest comments to help people decide where to go."So, in conclusion, CAVEAT EMPTOR - aka BUYER BEWARE! C&S will never publish anything remotely negative about a property so you may want to book with companies that are completely transparent.

2
Date of experience: Mar 31, 2022

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