I booked a trip in November 2022 for May 2023, I cancelled it beginning of Feb due to a change in circumstances, before their 10 week deadline. The company has held the first payment £262.50 ever since and are refusing to refund it. The money has been completely wasted. No compassion from the company, I need this money back urgently. I have never experienced anything like it, I'm surprised this company is still in operation. With their level of customer service it likely wont be for long
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We inspect and select the most inspiring places to stay in the great outdoors; treehouses, cabins, yurts and more. For those in search of a life more wild.