canopyandstars.co.uk

2.5
2.5 Based on 77 reviews

We inspect and select the most inspiring places to stay in the great outdoors; treehouses, cabins, yurts and more. For those in search of a life more wild....

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Rafe R.
Another one duped by Canopy & Stars!

As per the other reviewer I too have fallen victim to the feedback filter ☹I booked a 2 night stay at the hobbit hut, the reviews sounded like it was too good to be true, and as fate would have it, it was.The review on Canopy and Stars failed to mention important things like, there is a hole in the door blowing cold air in you can fit your hand through (we have the photo) we was freezing cold both the nights and there wasn’t adequate room for putting a small sports bag and to top it off, the cutlery was situated in the toilet! Was any of this on their sales page? Nope.. Only a host of 10/10 glowing reviews.I felt cheated. I got back from my trip and left a honest and fair review with Canopy and Stars and they failed to publish it. When I emailed them to ask why they said they spoke to the owners about it, well my review wasn’t for the owners, it was to make sure the public knew exactly what they was getting.I told Canopy and Starts I felt it was very underhanded to only cherry pick the best reviews leaving the most accurate ones out. The failed to get back to me after that email.I could not book with them again because I don’t believe a single word on any of their ‘chosen’ perfect reviews.Book at your own peril!!!!!!!!!!!!

1
Date of experience: Mar 04, 2020

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