Canvas Castle.comI bought a painting and added the frame, but I received a sheet of paper with very bad wood to mount it, and due to the quality, it will look horrible, weak wood, with a bad finish, so I didn't even touch it, I contacted them to return it and buy something better, it's not a serious company, see all the reviews, the problem happens the same, the material is of poor quality, there is no way to return it, and the service is rude, aggressive, humiliating, and you lose your money. Horrible, don't buy it and we have no right to exchange or return it, I will have to seek legal rights, stress! The communication is terrible, rude, humiliating, THEY DO NOT ACCEPT RETURNS, you lose what you paid for, the quality is very poor, but the worst is the service, the humiliation, don't buy, I have a headache, the person is arrogant, has no consumer rights, the product is different from the pictures, I warn you, if I had spoken to this person who answered the emails I wouldn't even access the website, it's better to lose the money, HE TOLD ME to give 5 stars, he made me delete the previous review, I thought he would exchange the screen, or accept a return, but he humiliated me. Last response from Castle.com:“ Cristina, if you have any reading disability, they need to send us an email, we are not qualified to talk to people with your IQ. Do you have a caregiver we can talk to? This is not a company, it must be a scam, crazy, criminals, swearing. Disrespecting the customer, I just wanted my screen like in the picture, or to return this garbage I received.update after complain: “ Cristina no one is going to respect you, we only treat morons disrespectfully. You sadly fall in this category, it's up to you to work hard to gain a level of competence and intelligence that people respect. Take this as a harsh lesson learnt - you now know you're stupid, but you can only go up from here. Read simple books, watch online tutorials, and you can climb out of this “ yes, the email is the same as the answer in the commentsLast e-mail 📧 suport Canvas Castle: “ You stupid old ugly B..ch We're posting your personal details under your reviews, enjoy And If you don't take your reviews down we'll be leaving bad reviews for your friends businesses on Google calling you out “
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