I had only Worked for Royal Mail for 37 Years now trying get a Forecast from Capita Being 54 Years old hoping to retire possibly on my 55th Birthday. Peoples pension were spot on Delivered my forecast on time.Now to Capita or should I say Crapita!My Money in their hands… I was told I would receive my forecast on 2 January 2026, Didn’t turn up so on the Tuesday 13th January 2026 I phoned up Capita to ask where was my forecast was their reply was… “we sent it” (Quite ironic as I worked for R/M ) I didn’t receive it!So with that, the lady on phone said that she would send another forecast and it should be with you next Wednesday 21st 2026… I Waited and waited, still no forecast from Capita! Finally I phoned again on 2nd February to be told “we have sent a letter on the 30th January”30th January I replied ? This was an apology letter saying sorry that Capita hadn’t sent the forecast… they forgot who knows!? So now I’m waiting upon an apology letter! Not even my forecast! This is alarming that this Incompetent Company “CAPITA” is looking after my money.
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