Would give it zero, shocking awful company, how this contract was given to administer civil service pensions is beyond me, their contract should be withdrawn, and transferred back to in-house in Westminster, as the MPs have there privileges there, one for them, and one for us low paid workers, we don't earn over £90,000 as MPs do, who did award this to Capita, is this another cover up, heads should roll for this.And why is this not all over the National news and newspapers, it's all hush hush, swept under the carpet by this government, if I told a claimant, sorry, I can't advise you when you may receive any payments, it may be months, I will escalate it for you, it would be all over the papers and international news, DWP fails to deliver, claimants are suffering hardship, well your employees are suffering hardship, we have all paid into our pensions, and should be paid our pensions when due, as you will due, on time, not suffering this enduring nightmare. Absolutely shocking.
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