Absolutely terrible customer support. I received my card about a month ago and I haven't been able to access my online account with it throwing an error. When I called them the first time they didn't listen to what I was saying and just said to follow a link to sign up (Which I already did!) I got mad and hung up. Now months later I tried to access my account again and same thing happened. I called them and she tried to send me the same link again. I got irritated and explained to her again saying I already did that and she put me on hold to talk to someone about it. When she got back on the phone she basically brushed me off and told me to call back tomorrow!!! I paid for this credit card to rebuild my credit and they took my money and now are just giving me the run around. Time to take my business elsewhere.
Claim your business profile now and gain access to all features and respond to customer reviews.
Share, discuss, or get info. Whatever you need, we’re here to help you succeed. Just DM us 8AM-9PM Mon-Fri & 10AM-6PM Sat-Sun ET. En français @CapitalOneFR