I have never had such a bad experience and I believe the 5 star reviews must be fake.I have worked with two different brokers, Georgia and Jordan Smith. Georgia was polite, but very confusing. Jordan was not only confusing and unprofessional but also often rude. They never respond, I always had to chase them for days. They don't answer questions and never talked to me first, but rather,they communicated through my agency. They applied for mortgages, told me they were approved, and then a few days later told me they were actually not. No explanations. After I finally found one bank, they failed to give important information to my solicitors and to the bank causing the bank to almost not offer me the mortgage anymore a few days before completion. I can't quantify the stress they caused me, how they made the whole transaction worse. Once the transaction was completed, I did not receive any indication as to how to make the payments, the bank did not contact me and so I asked help to Jordan. Again, he never replies to my emails and when he does he sends 3 to 4 words emails with no details or explanations and I am now extremely worried that I will default the first payment because of the lack of support. Please do not use them. I understand it is easier and takes less time to just go with what the letting agency recommends but it is not worth the stress, unprofessional attitude, rudness and lack of responses and support you will go through once you start working with them.
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We offer an advice and recommendation service on an extensive range of mortgage products, as well as guiding clients through all aspects of the house-buying process to ensure a smooth transaction.
So whether you are a first time-buyer looking to purchase your first home, a home-mover looking to ‘climb the ladder’ or have bought and sold many times already and simply want to re-finance and secure a new product, or a lower rate of interest, we can help.
Capital raising is allowed for most legal purposes, so if you are looking to fund some home improvements, or even raise the deposit for a new investment property or holiday home, then please discuss your requirements with one of our Advisers and they will be able to help find the most suitable product for your needs.
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Investment Property Mortgages
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