I feel let down & cheated with this company. I placed an order yesterday for next day delivery with royal mail at a charge of £8.99. For this charge I would expect next day delivery by 1pm service. The order was sent by RM 24 which is not a guaranteed next day service & strangely up to a week ago cost £5.99 now it's £8.99 for the same service??? I've ordered quite a few times the last few months & in every batch there is at least 1 plant that was clearly in bad shape before it was shipped as it's not the type of damage you get in transit & from other reviews on here I'm not the only customer that's experienced this. Consequently several of these plants have died. Stupid me thought I'll give this company another chance but now that your delivery has increased to ridiculous amounts i won't be ordering again. My parcel supposedly sent yesterday hasn't even reached royal mail yet so I hold out no hope for the state of what I'll receive. Given that other customers have said the company doesn't respond to contact or care when customers complain I doubt this review will bother them but please don't waste your money & go elsewhere for healthier plants & an actual next day delivery service for a £9 charge. I'll be seeking a refund through PayPal as I'm sick of wasting money now.
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