I originally sent an email earliy last week requesting further details about one of their cars at Cars & Co in Dural, however, nobody replied. I called on Wed to follow up and the guy - didn't give me his name - told me he had made a video of the car and emailed it to me already. I checked but there was no such email so asked if he could email again and he said he would. But he did not. I called last Thursday to follow up again and they said they'd prefer to send via WhatsApp so I gave them my number and they said they'd send the video and other information I requested. I called their landline last Saturday and the guy (didn't say the company name or his own). He said he'd send later that day. Still no reply.I have never experienced anything like this with a car dealer. The individual(s) I've spoken to are so unprofessional. Everytime I call, the person that answers the phone just says 'hi' - what kind of business doesn't answer their phone with their business name and their name? What kind of business is not interested in following up with a potential buyer and one that is obviously keen? Seems odd. I won't be calling them again.
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