carco.com.au

3.2
3.2 Based on 77 reviews

...

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JuPixGaminG87
New car nightmare

Bought a new Isuzu from Carco Midland, the car has had a laundry list of issues and I understand these issues weren't created by Carco but have been exacerbated by Carco's handling of the repairs.They have zero communication skill. I have given up trying to call them and now go to the dealership as that's the only way I can get any answers.Multiple times they have told me they would or have fixed defects only for me to realise after I've collected the car that the work hasn't been done and I would have drop it back off at my expense.They have made me wait 90 minutes after an agreed pick up time because my car was in the wash bay and some how managed to give my car back dirtier.The amount of defects from Isuzu and Carcos handling of the issues have soured the new car experience and I highly recommend you don't use this dealership because once they have your money the service stops.

1
Date of experience: Feb 01, 2025

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