carco.com.au

3.2
3.2 Based on 77 reviews

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Tony Ladbrook
No stars worst experience ever

Ist is like to give no stars 28/6/25 purchased my 79 series land cruiser dream car for my off road adventure, $103,000 Happy with the salesman , Ashwin , but he did not know he was selling a car unfit to drive and actually illegal ! Could not drive it away had not been through the service centre so had to wait 1 week whilst they repaired the seat , collect car spent, air compressor didn’t work , water pump didn’t work . Air tank leaking couldn’t be fixed easily , side lights never worked , stereo I fixed wire loose , sent back for repairs , sent out to 3rd party for repairs I had to drop it there and collect it , also reverse camera never worked , all got repaired thx , put solar on my car $4000 . Bang pulled over for speeding as the speedo is 11 kms out 2 demerit points $200 , my bad , but illegal exhaust and no muffler no DPF which I had to find out myself had been removed , Police we nice to not yellow sticker the car ! Went back to Carco asked what the , they have since by a 3rd party replaced exhaust with muffler and DPF and now turbo leaking also needed replaced , thxs also illegal window tint had to repair this also , sorry hard to keep up , now all up no car at least 3 weeks off and on , also spare tyre is incorrect size as not the same as on car ! Told today that they only need to supply a spare wheel good enough to get you to a repairer, even if it blows a diff I asked , ? just went today 9/9/25 to collect my car after all this and guess what it would not start flat battery ! Yes all true you can’t make this up ! And there’s more they put a new battery in I wait unattended for 45 mins and on the drive home the admission light comes on and TRC light , now tomorrow this car will need to be returned for further repair , fixing , All up the Service people have not helped in any way I have needed to chase everything up and repeat myself over and over to different people who in my opinion do not care . Lamya warranty person has been good and helped getting repairs done and has repaired all faults so far this is true , But seriously this sale is stuff for Consumer Protection as clearly this car was not fit for purpose and I’ll have a refund please plus my added cost of transfer cost and solar , So my experience has never been considered as the stress it has caused me over 2 months and still on going , Long read but all facts , I also have been accused of being rude whilst my tone of voice was not acceptable from service staff , I wonder why , Remember their add states a 200 point service check .Not ! Regards disgruntled buyer and what a joke ,I’d not recommend them to my enemies. And already several friends have shopped elsewhere! Will be glad when this is over

1
Date of experience: Sep 09, 2025

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