If I could give lower than 1 star I would !!! We bought a 200 series landcruiser from CARCO in midland and since buying it have had disgusting service from the dealership. We paid extra for the extended warranty and guarantee. Our car was parked up for almost 12wks because my husband injured himself and could not drive. I have been in and out of it over the weeks but when I went to drive it last week the carpet was wet. I called the dealership and asked them to have a look at it. She booked me in and I specifically asked for her to make sure they checked over the whole car. Assured they would check the whole car I left it with them. I took photos of every panel inside and out the night before and thankfully I did. 3hrs after I dropped it off she sent me a message to tell me the car was ready to be picked up, they had found the leak but they dont cover water damage !!! The leak they found was in the roof in the boot. Once they found that they stopped looking. I asked if they looked at the whole car and she was so rude saying yes they had, when I told her I knew they hadn't she became more verbally aggressive stating that she knew they had looked through the whole car and the report reflected such. When I presented the photos of the MOULD that was in the front half of the car she became even more agitated. She forced my keys at me and I thought she might jump the counter at me when I asked for the report to be printed. We have now had to pay more than $2000 to go through insurance to get our VERY expensive vehicle fixed. 10/10 would not recommend this dealership.
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