Ordered a premium cover online, paid, then received an email asking to pay an additional $60 as they were 'out of stock in NZ' and the cover would need to be shipped from the US. The website boasts free shipping so this came as a surprise. Called the local support number which re-routed to a foreign call centre and eventually spoke to a 'manager' who confirmed that I could either pay up or get a refund. So, they are an offshore company masquerading as a local business thinking it's ok to rip us off, and crossing legal boundaries in the process. Stay away, not worth the hassle. Hopefully I get my refund as promised, but not holding my breath.
Claim your business profile now and gain access to all features and respond to customer reviews.
