I’m disappointed with my experience at this business. My partner and I both had welded bracelets fitted. The appointment took around an hour — far longer than expected.My partner raised concern at the time that their bracelet was too loose, but we were advised that it was “better to have it loose in case repairs were needed later.” Unfortunately, that advice proved incorrect, as the bracelet came off and was lost within two weeks.When we contacted the business, we were told there would be no replacement or refund because the bracelet was lost, even though the loss resulted directly from the advice given at the fitting. Despite explaining the situation in full, the company repeatedly refused to take any responsibility.We expected a more professional and customer-focused response, especially given the circumstances.
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Why Choose Cardiff Piercing?
Experienced, Professional Boutique Piercers: Our team consists of highly trained, skilled piercers, ensuring you receive top-tier service in a comfortable, private environment.
Exclusive Jewellery Selection: We offer a huge curated selection of high-quality body jewellery, including pieces from top brands such as BVLA, Anatometal, and NeoMetal. Whether you're after a simple piercing or a stunning statement piece, we have something for everyone.
Safe, Hygienic, and Private Boutique Studio: Your health and comfort are our top priorities. Our clean, safe, and private studio is designed to give you peace of mind throughout your piercing journey.
Comprehensive Aftercare at Cardiff Piercing, we don’t just stop at the piercing; we offer complimentary checkups. See more
