My experience: went thru 3 concierge people. Original contract initiated on 12/11/25. Email of officers on the 12/15-16. I emailed Sergio 12/16 my choice. I spoke to Sergio on the 12/12. I told him of a SUV local to me that was specific to my vehicle. I told him, that model had been on their lot for 150 days! Resent the email on 12/19. He lost my email? Contacted by Magee Greco on 12/22. And 12/23. The original model that I told Sergio about sold the vehicle 2 days before Maggie made contact. A manager by the name of Tracy called 12/29. I explained the situation of my needs and All the difficulties. I then spoke to Josh on 12/29. The purchase and delivery of vehicle did not complete until 1/21/26!!! The vehicle battery was DEAD. I had it toad to a dealership 1/22/26. Picked it up on1/26 Due to work and a Snowstorm. This was not a good experience for the $850.
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