I would never use this service again. I signed up because I am an extremely busy single mom who works full time and wanted to outsource the car buying process in order to save me time and money. Unfortunately, it did neither. They weren't very upfront about how the service worked or what was included / excluded. They didn't follow my very clear requests for what I needed, which required much back and forth, and ultimately a change in the people who were managing my transaction. They had me put down a deposit for a vehicle that fell through and I have NOT received my deposit back. And they ultimately delivered a vehicle that was not registered or titled or plated so now I have to take time off work to go do that myself. So ultimately, I ended up paying this company that cost me MORE time and money throughout this entire process.
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