I used their resume services, which did not at all meet the standards that career.io advertised. After filling out the form, they took the draft I sent them and sent it back to me in worse shape — terrible typos, nonsense phrases, and choppy formatting. It absolutely was not an “expert” in my field. I’m applying for English-speaking jobs, and the work did not seem to be done by someone fluent in English. I lost hundreds of dollars to this company and have absolutely nothing to show for it.I tried to work with their customer support for a resolution. They were slow and sometimes non-responsive. It was impossible to get a clear answer. Eventually they told me I could buy another resume package from them at a “discount.” It doesn’t make sense for me to pay them another $200+ to hope that the quality would somehow become acceptable the second time around. Their recommended payment method was Affirm, which I had never used before but unfortunately did for this transaction. Encouraging people to use Affirm instead of traditional credit card companies appears to be part of the scam. Where your credit card company could help you, Affirm will help make sure career.io keeps your funds.
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