Well for a Company with a name like Careline they fall very short of that. They sent my Mum, who is in her nineties and lives alone a new Pendant which she tried to Pair Up but wasn’t sure it had so, so both she and I phoned to ask for a Technician to talk her through the Pairing which we were assured would happen and in the meantime they’d send her a new one but still no call!! How is that caring when she has now had days of not knowing whether if she had a fall she’d been detected!!!
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Careline365 supplies personal alarms to vulnerable and elderly individuals across the UK.
We understand the challenges that come with ageing. As health concerns grow, everyday tasks can become more difficult—and for some, this may mean reconsidering the possibility of living independently. At Careline365, we believe that doesn’t have to be the case.
Our mission is to help as many people as possible enjoy safe, fulfilling later lives. That’s why we’re committed to offering our service at the best possible price, with simplicity at its heart. Technology doesn’t need to be confusing or intimidating—it can be a powerful tool for independence and peace of mind.
We’re always looking to improve. If you feel we could have done something differently, we’d love to hear from you. Please reach out to our Customer Relations Team by visiting our Complaints & Feedback page.See more
