Reply to the emergency button call has been excellent, I did have a slight problem when changing my standard equipment to digital. The lady on the telephone did not explain the situation correctly, I was not told that the annual premium would increase from £159 to £290 a year. She also stated that the £40 I paid for the new system would be deducted from my next years premium. Not true. I have spoken to your office regarding this matter and it has been dealt with in a very satisfactory manner. I have complete faith in your company that is why I have given it 5 stars. Thank you.
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For many elderly or vulnerable people, remaining in their own homes is essential to their quality of life.
Carelink24 exists to ensure that no one is forced to live day-to-day with the fear that something might happen that threatens their well-being. We are a national provider of a high-quality Carelink alarm service with a 24-hour response team on hand to help you, or your loved ones, any time they need it. At Carelink 24 we believe that peace of mind should be available to everyone, no matter what their situation. A Carelink alarm is the ideal link between a vulnerable person and that can help.See more
