I am extremely disappointed with my experience using Cargo Force. During the transit of my shipment, one of my boxes — weighing around 30kg and valued at approximately £2,000 — went missing in the DPD warehouse. Despite raising a claim and providing all the necessary details, both Cargo Force and DPD have failed to locate the missing box.What’s worse, I was offered only £100 in compensation, which is completely unacceptable given the value and importance of the items that were lost. I also find it concerning that two boxes were collected from my location, but only the smaller one was delivered — how can a 30kg box simply disappear without any proper investigation?My name was clearly written on the box, so even if the shipping label came off, it should still be traceable. I have repeatedly asked Cargo Force to request a more thorough search from DPD, but the response so far has been slow and dismissive.Overall, the lack of accountability, poor communication, and minimal compensation have left me deeply frustrated. I trusted Cargo Force to handle my shipment professionally, but this experience has been stressful, disappointing, and costly. I would strongly urge others to be cautious before using their service.
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We are a freight-forwarding company with an extensive network spread all over the globe.
We specialize in low cost excess baggage, container shipping, air freight, sea freight, road freight to Europe, international shipping and everything else related to the cargo industry.
Cargoforce has a base of agent networks spread all over the latitudes and longitudes of the planet. From all major airports to strategic sea-ports, the force is everywhere.See more