While the pricing was reasonable, the service lacked organization and failed to stick to their schedules. We attended several shows, most of which didn't start on time, and the disembarkation process was particularly poor. Many passengers missed their flights due to the chaos. It seems the company is more focused on profit than providing a quality experience. Waiting over an hour past the scheduled time to disembark, with a flight leaving in just 2.5 hours, is simply unacceptable. I've seen numerous reviews indicating that this company has a poor reputation among cruise lines, which seems well-deserved. The only reason I rated them 2 stars is that the cost was manageable for our entire group.
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