I've traveled extensively but never experienced a cruise until last week, and it was not a good one. The service felt like it was trying to extract every penny possible, with premium pricing for mediocre value. The whole experience resembled an RSL club at sea, with long queues and overcharging. Employee engagement seemed minimal, with some staff appearing disinterested. The bathroom in my cabin was unpleasant, and the lights didn't work. The app was poorly designed, making it hard to plan activities. While the food in the upscale restaurant was decent, the service was lacking. Prices for soft drinks were exorbitant, and the provided coffee was terrible.
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Passenger cruise line offering destinations worldwide, one of several homeported in Miami. Online schedule, map and directions.