Went to Carrabbas in Amherst NY on 5/10/24 at 7:00pm, there were 7 of us. The hostess (Gia) walked us over to a table, pointed at it and walked away. There were only 6 chairs and no place to put another. I walked back to tell Gia, and she sent a young man to get us another chair. We all stood there waiting and when the chair finally arrived, he realized that there was not enough room. We then were forced to walk around and asked if we can have another table large enough to accommodate all 7 of us. Oh yea, 4 of us are over 85, and 1 is blind!! We also ordered a second entree to go for $10 with our dinners and my wife ordered Rigatoni Cambabnolo, but when we got home, all she got was a container of spaghetti. To finish the service was substandard at best, because we had ask for things more than twice before getting anything like more bread or drinks.
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Carrabba’s offers flavorful, handmade Italian dishes prepared to order in a lively display kitchen. Specialties include a variety of fresh fish, seafood and meats cooked over a wood-fired grill. Serving dinner nightly.