After hearing some mixed reviews, we decided to give Carrot a shot. I definitely regret it as it was a waste of time and money. When we signed up we opted for their Quickstart option that costs $250.00. On the sales page it shared it included branding, logo, colours etc as well as landing page creation. We thought it was good value at the time but we were very wrong. When we got started on creating the website they informed us that the package didn't include any branding at all and we would have to supply the branding for them (this was the first red flag. I shared with them the sales page where it clearly said it was included and they in return agreed that it was misleading and offered us a refund right at that moment. I told them to go ahead and create the website for us and we'll supply the branding, which we did. I also shared with them that all of our campaigns are National and we don't focus on one single market. They then sent us over a draft with stock images and all they did was place our logo and add our bio to our site; that was it. I also noticed that the site was built for a specific location where all of our marketing campaigns are National and we need the site to reflect that. This is when things turned to terrible. The dude said we don't do Nation websites and you would either have to figure it out yourself or pay someone to do it for you or we can do it for you for more money. I asked more money? What did you even do? Nothing for $250.00 you placed our logo and added our bio. I could have done that myself in literally 5 minutes. I at that point I requested a refund for services not completed. A manager got involved and insisted that what we paid for was complete even though as per their own words what we purchased was misleading. The page they created was completely useless to our campaigns and we couldn't have used it and they just left us hanging. I told them I am cancelling all services and going with another web developer and CRM and we did. For $250.00 they burned what would have been a long term client and of course this review will hopefully turn others away and when people ask me who to go with I will tell them directly not to choose Carrot. Think of the lost business over $250? Bad business move and I am thankful I didnt lose any more with this terrible service. The funny thing about this is when I shared this with a few of the influencers and large wholesale companies we know they said the same thing. Even active users on their platform doing millions of dollars a year told me they wish never got started with Carrot. We dodged a bullet here.
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Carrot provides a website builder, free real estate CRM, and digital marketing tools (SEO and content marketing) to help real estate investors attract high-quality leads, build credibility, and close bigger deals. Choose from a variety of real estate investor website templates to perfectly target motivated leads, then build our your online presence with built-in SEO tools, analytics, content marketing packages, and AI tools.
Carrot websites have generated 1M+ motivated seller leads over the past decade, with Carrot hosted sites holding 45% of top search engine rankings and helping investors close deals at 2.5x higher profits.
Carrot CRM is free for everyone and includes campaign analytics, automated outreach drip campaigns, and comprehensive property intelligence to help investors make smarter marketing and offer decisions quickly.
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