Just rented a car via Norvegian homepage, in connection to a flight from CPH to Montpellier, FR. During the ordering process I was prompted to apply for an insurance via AXA. It appeared natural and the price was fair. I paid 712 dkr. - close to 100 €. At the pick-up in Montpellier at Hertz, Hertz would not accept this insurance, and I had to pay a similar fee to Hertz to be insured. CHEATED. AXA will not refund me and claims that I should have contacted them at the airport. Has anyone ever been in a que at a car rental, and contemplating that trick? Most people just pay and moves on with their holiday. CONCLUSION: Always order and pay the insurance directly at the rental company.
Claim your business profile now and gain access to all features and respond to customer reviews.
CarTrawler is the world's leading B2B technology platform, connecting customers and travel companies to ground based transport solutions around the globe.