I collected my car and found the petrogauge not on Full, i adressed this and was bounched between 3 or 3 people, who in the end told me, to make a claim when your return the car. Well strange of course, but here is where Cartrawler starts to take your time and apply their tactics which you will find in the end similar.So after the weekend use, i return the car, claim at Car return, but no we can't do anything, you have to make a claim online.... I will make a note is what they tell you... So after gettign home you make the claim online get a case number, an automatic reply from customer service your case is cretaed.An that is where is stays.Reminding them numerous times, but replies with a standard reply.In the end i send the reminders till i got fed up with it.Exactly what they are hoping for.I think they get away with a lot of business rental an very little to no public car rentals. They can'' t be bothered to attend the public......In future i rent my car by diretly at Hertz, Sixt, Avis.Don't go through CARTRAWLER,... it is indeed trawler...
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CarTrawler is the world's leading B2B technology platform, connecting customers and travel companies to ground based transport solutions around the globe.