This company cheated. They sold me a phone in Dec 2019 'New' opened box saying that the phone was purchased as new by someone, opened but returned 'new'. When I started having failures on the phone I contact Apple to get manufacturer warranty repair and Apple formally confirmed to me that phone was first purchased by someone in Aug 2018, activated and used (I have formal Apple e-mail)! So SMARTXDIRECT miss sold me a phone as new. After 4 months of using a phone, it shows battery service required, lens is loosing focus (dirt inside) + other things. They havan't responsed to any of my emails or chat question or phones! Now I'm left with a phone which is old (not new as I purchased( and they don't respond to any contact! Don't buy from them!
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