My uncle needed to get rid of his car as he didn't drive it and the retirement facility was threatening to tow it, but at his age couldn't handle the process. I live hours away and took a Saturday trip out just to help him. Spent all day Saturday trying, went to dealerships and carmax and even though they made a tentative offer, in the end, they would not buy it then and there because he had lost the title and had fees on the the out of date registration. He didn't want much for the car, just to get rid of it and no one would help or make any effort on his behalf, the whole day was wasted. Back at home, I was contemplating just trying to get the car junked or donated, but first tried calling carstub. I explained the situation, and they came back in minutes with an offer range depending on the cars condition in appraisal, competitive with carmax. More importantly, they had absolutely no problem with the registration and title issues and promised they'd handle everything in house.On the same day, they sent out their appraiser Robert to meet with my Uncle to check out the car. He kept me on the phone during the process too to make sure my uncle was comfortable with the process. He made a fair offer right away and was incredibly accommodating getting the check and paperwork done for my uncle. By sheer coincidence, Robert lived close to me, so when he was done with my uncle, he made a stop by on his way home to run it all through with me in person too. Fantastic service and a huge lifesaver. Thanks again Robert!
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