3/27/26 Another Update; So far I have received no email from Caseles or Kevin as their response indicated. True to form for them, they promise one thing and never deliver. Read the other reviews, this is their pattern. They respond with all these promises to make the situation right but never follow through. Stay away from this company, there are plenty of other reputable companies out there to deal with instead of Caseles. I'll update this if they respond.3/13/26 Update; I contacted the company, Shelly, as they requested and she didn't respond to the 1st email. Waited 4 days and sent another email to Shelly and got a response again requesting $15.99 for shipping to fix their mistake. If you look at other reviews on Trusted Pilot and other sites it seems the same pattern appears to respond to the negative reviews, which there are many, with all kinds of nice offers but then they never follow up. So my initial review stands, I'll update this if they come through and do the right thing but as of now I would tell you to run from this company.Horrible company to deal with. Ordered a case for my Wife's zFold 6 and they sent me, after about 2 weeks, a completely different case. When I sent a note to customer service including pictures they acknowledged their error and said they would send the correct case but then asked for an additional $14.99 for shipping to correct their mistake. I, of course, refused as it was their mistake and then they stopped responding to any emails. I had to get Paypal involved to get my money back. Read reviews here and elsewhere before buying from this company. They don't ship from the USA and their cases are cheaply made. They don't stand behind their sales. Plenty of cases available elsewhere that will much better in the long run.
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Striving for Excellence in Quality
At CASELES, we're passionate about crafting high-quality phone cases that not only protect your device but also enhance your overall experience. Our team of tech enthusiasts, designers, and engineers collaborates to create innovative solutions that adapt to the changing needs of our customers.
