Don’t buy from this company. I ordered a case and sent proof that it was faulty . They won’t take the return but offered for me to pay half and they would send another one . I’ll copy and paste their response. This phone case is a Shitcase !!!! Do not buy …. Complete junk ! We sincerely apologize for the inconvenience caused and appreciate your patience.As Caseles is a Florida-based brand, all of our products are designed locally in the U.S. However, for efficiency and consistency, our after-sales service and returns are handled through our Hong Kong logistics center. Unfortunately, this means that returning items to our U.S. office is not possible, and international return shipping to Hong Kong can be very costly for customers.To help you avoid high return shipping fees, we’d like to offer you the best alternative:You can receive a replacement at half price, including shipping.You don’t need to send back the original item.We will ship the new, correct case directly to your address.To place this replacement order, please use the checkout code EXHALF on our website and enter your updated shipping details. The discount will automatically apply so that you only pay 50% of the total (including shipping).We believe this is the most cost-effective and fastest way to resolve the issue, and we hope it makes the process easier for you. Please let us know if you would like to proceed with this option, or if you have any further questions—we are here to assist you.
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Striving for Excellence in Quality
At CASELES, we're passionate about crafting high-quality phone cases that not only protect your device but also enhance your overall experience. Our team of tech enthusiasts, designers, and engineers collaborates to create innovative solutions that adapt to the changing needs of our customers.
