I have been a loyal paying player here at Casino Extreme roughly since 2015. I have never ever faced any issues with this casino up until recently its Pathetic. Every week the casino automatically puts 100 free spins into players accounts. Which I had no issues with playing them up until the second week of August. The spins are on Wild Hog Luau and I haven't been able to play them since. I brought it to the casinos attention several times and provided multiple screenshots etc of the issue that I'm facing. At first they saud that they were going to have there technical support team loom into it and in the mean time my spins were added on HADES OF FORTUNE slot. That helped three times and one time a supervisor had gave me $10 free chip for the inconvenience and said they will be working on my account. Nothing has Bern done since. Every time I reach out to them now they claim everything looks good on there end and that no other players have complained about this. Oh really so now I'm complaining no the issue is that there care extremely rude by making assumptions knowing good and well as I have mentioned to them before because I'm not an idiot that they have totally blocked me from playing the free spins.Its only common sense Wild Hog Laua is the only slot out of all slots that they offer that I can't play but up yet I can play all others come on now I'm not dumb so if your blocking me and everything looks goid on your end besides the fact that your not telling me that I'm being b!locked once again its only common sense as to why no other players have complained about it. And I know 100 percent for fact that they have blocked me why because I have cleared history, cookies and casheit made no difference. I have tried using different browsers and even going into incognito mode still nothing. I had comp!eyed a full factory reset still nothing. I have even went as far as using different devices with completely different IIP address and internet connection and still nothing so its obviously them and they need to stop with there nonsense. I have asked them multiple times to close my account as I don't want to deal with rude, disrespectful dishonesty people and they avoid the situation change the subject and continue to tell me there is nothing wrong with my account I no longer care about any of that I want my account closed pert. I will no longer spend my money here and be treated like this absolutely not.
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