I ordered nearly 5 weeks ago and still haven’t received my order. There was a problem with my parcel, which the Cassy team notified me about. They also asked if I wanted a different pair instead, which I agreed to. However, they stoped replying to my emails and I still haven’t received anything. It shouldn’t take 5 weeks to deliver from France to the UK and it was stated on their website that I would get the parcel in 7-10 working days. Still waiting for itOrder number: 38498 Update: after I wrote this review, the company finally replied to my email and asked me to delete my review. I told them I would only consider doing so after I receive my boots (they were waiting for stock). They replied to me that they wouldn’t send my boots unless I deleted my review and they would send them to a more patient customer. How is that possible???? I waited for 6 weeks and paid the full price. I was hesitant to cancel my order since I thought I would never get my refund back, like in other reviews on this website. They also never offered me a refund! After multiple emails with them from me as well as my boyfriend, we managed to agree to a cancellation. But it was too late since my bank already refunded me, since I never got the item I paid for.If you want to actually get cowboy boots, go elsewhere. It’s not worth spending your time and nerves on this shop and not receiving anything. At least my bank refunded me
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CASSY imagine des pièces en cuir uniques qui traversent les années et subliment l’allure des femme. Designées à Bordeaux et façonnées à la main en Italie et au Brésil, nos chaussures allient élégance, confort et intemporalité. Santiags, bottes et escarpins premium pensés pour magnifier chaque silhouette féminine.
