Went to castle dental in Webster Texas, since my insurance was not active, I paid with my debit card $59 promotional fee for exam and xrays.I activated my dental insurance and castle dental billed the insurance again for exam and xrays, and the insurance paid again. I requested my $59. refund. and is been 5 months and still have not receive my $59 dollars refund. #2 Castle Dental Manager in Webster TX, overcharged me almost $1000 for my treatment, after leaving messages for a month, called other Castle Dental offices explaining the overcharges. They corrected some of the fees. Which I still think they were maliciously altered. Now they are Harassing me for a portion of the treatment my insurance refused to pay since my insurance considered that four quadrants of deep cleaning can't be performed in one session. What my insurance doesn't know is that it took the hygienist less than an hour to performed the deep cleaning procedure and they wanted me to come back for a follow up to put something in my gums, but they said I had to pay for it. After realizing what they have there is a total business, I canceled all my future appointments. If someone knows of a open law suit against Castle Dental in Webster Texas, on Bay Area Blvd. please let me know so I can join them.
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Castle Dental, an affiliated brand of Smile Brands Group Inc., provides quality, full service dentistry at more than 60 locations in Tennessee and Texas.
