This is the worst place I have ever been, not even just in terms of dentist visits just genuinely the worst place. The staff gets an attitude immediately when something that is their fault happens. They got a file stuck in my gum permanently and tried to find a way to blame me. They have dropped instruments on me during a crown procedure and didn't even bother to apologize. I had a strand of hair in my face and instead of moving it or asking me to do so they yanked it out of my head without warning. They charged and have so far kept $800 of my personal money for getting the file stuck in my tooth during a root canal, which I was not even informed of until I went to a specialist. This is just the start of the issues I have had with the Castle dental on 11th Street by Kroger.
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Castle Dental, an affiliated brand of Smile Brands Group Inc., provides quality, full service dentistry at more than 60 locations in Tennessee and Texas.
