I was early for my appointment as requested by the Dental Office, I wasn't called back to be seen until 35 minutes past my appointment time, with no explanation why. Other patients were being seen on time....Then I was in the chair for two hours for one tooth. Three temporary crowns were attempted before the 4th temp crown was created by the dentist. It was a very bad experience for me that day, the worst one I have ever had at this Castle Dental office. I was informed that they were short staffed, but that should be transparent to me. I have had no real problems with this office until this appointment. Now they are asking me to come back in to have new impressions created for the lab. That means I spent two hours in the chair for nothing, if I have to go through it all over again. I'm not a happy customer at this point....
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Castle Dental, an affiliated brand of Smile Brands Group Inc., provides quality, full service dentistry at more than 60 locations in Tennessee and Texas.
