I placed an order for flying birds in November. A package arrived in December, but it contained regular cat toys instead of the flying ones. I contacted the support team, and they apologized, promising a replacement. After waiting for tracking information, I discovered my package was marked as delivered, but not in my city. I reached out multiple times and received no response since late November. I regret not checking reviews before purchasing. Now, I have a small plush bird that cost over $30. This is unacceptable. I'm now trying to contact my bank for a potential refund.
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