catflaps.co.uk

2.6
2.6 Based on 11 reviews

...

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Cardew Howard
Replacing cat flap

I had a cat flap put into my french door about 4 years ago when I first moved in my new build. The service was ok and I was charged £300 plus Vat all in. This included them coming out measuring up and a whole new piece of double glazing with a cut out for cat flap. I let them take away the glazed piece of glass to reuse on another job. However, be warned if you want them to replace the cat flap after the warranty ends as they try to charge you £100 call out charge plus the price of cat flap!! Even if they are working in area! I asked them to just supply a new cat flap for me to for myself and was told they can’t help me!! So disappointing in poor customer service

1
Date of experience: Mar 11, 2025

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