I can not recommend buying here. I bought several different items and usually i was very happy. However i also bought the "Keyholder Deluxe Clear Key Lockbox With Timed Lock". It is not deluxe. The Lockbox does not even close fully. Present this to your keyholder and the key holder will punish you for this poor selection. The gap after closing is so big that you can get the key within 10 seconds out of th box without breaking the device or wait for the timer to run out. This all would not be a problem if the customer support would offer a solution or try to solve the problem. They do not do this. They tell you stupid things, that it is not for tossing around or to place it in a shelf. They did not got the point. They promised to come back to me and check if other boxes have the same issue. They never came back. Do not waste your money on "premium" products and "premium" support. It is sad that they do not care about customer feedback and basically tell you that you are the only one with a problem and that everyone else is happy. Update 2025-10-24: My opinion will stay. They came back after my review on Trustpilot. The product is still ok in their opinion. However I disagree, They offer a refund of $12 USD for the box if i send it back. That is ridiculous considering the tranport fees and taxes for the refund.I guess there is not really an interest to keep regular customers. Buy product on your own risks there. If you have problems then have fun dealing with them. I am out and i will never go back to this shop ever.
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